Beware of Pacific Link Travel and Tours -Boracay 3D/2N Package
Posted by AmorCielo | Under Rant Wednesday Mar 21, 2012
Warning: Don’t avail the Boracay 3D/2N package being offered by Pacific Link Travel and Tour – their promo is a SCAM. Their tour packages are being offered by various group buying sites. My best friend bought their package from ebay.ph, and they did not get their money’s worth which is accommodation from La Carmela + airfare. The personnel of Pacific Link were communicating with my friend when she was still not fully paid. But the problem arised when she was already fully paid and asking for the confirmation of the flight and the room assignment with just a few days left from their desired vacation date. My friend was asked if they can move the schedule in a later day, which my friend vehemently disagree and told Pacific to stick on their scheduled day since everything has been set (from their Vacation leaves, even to the smallest details i.e. tanning supply, vacation outfit and even their boracay itinerary).
My friend really has a hard time with pacific Link; I knew it since aside from being my best friend she is also my office seatmate. Imagine, with just a few days away and there are still no flight details and room assignment for La Carmela. When she has a chance to talk to one of the customer support of Pacific, she irately told them to book her a flight ASAP and she will be the one to shoulder her accommodation. They were able to avail of the airfare kasi irate na si dear friend…She just cannot afford to spoil the vacation since it is also her vacation gift to her dear hubby. She just have to push through with their Bora trip at all cost – indeed at “HER COST”. Grrrrr.
But the irony of it all, she was wondering why Pacific Link was insisting that there is no available rooms and they cannot be book at la Carmela on their desired days. But my friend was able to book one from the same hotel; the transaction with La Carmela went so smoothly in less than 4 hours of communication. At that point Pacific Link was already unreachable.
They were also supposed to fly via Cebu Pac as stated in their promo but Pacific link booked them with Zest Air. Also, when they were asked to pay for the full payment, they were asked to pay via an account of a personal name and not thru the company name Pacific Link. Hmmm something fishy?
But in fairness to ebay.ph, my friend and several others who availed of the 3D/2N Boracay vacation offered by Pacific Link and purchased via ebay.ph were emailed by ebay asking for their feedback regarding their transaction with pacific Link Travel and Tours. It was there that my friend realized that she was not the only one victimized since almost those who were emailed by eBay reacted negatively and ranted about their bad experience.
I am sharing you this story so that others may be warned, Mayruong Pacific Link promo now sa Metrodeal…Ingat na lang. I hope that you will be able to read this before you buy their package. Also, it will be greatly appreciated if eBay intervenes in behalf of those who have availed of this Boracay promo. If it is indeed cannot be pushed through, a refund for their hard earned money is well deserved.
Update as of March 22, 2012: Someone who is also about to leave this weekend has already been given flight details and room reservation information at La Carmela. I was informed that they told Pacific that this will be brought to the attention of NBI, DTI and other consumer groups if they will not get the promo in their deisred travel time. Kailangan pa ba ng takutan???? 
However it seems to be an empty promise since there are still no details sent.
Update as of March 26, 2012: Pacific Link cannot be contacted anymore 
Update as of March 29, 2012: The Pacific Link promo underMetroDeal was no longer existing.
Update as of April 3, 2012:I was informed by another officemate that they are able to refund their money, I still have to verify if they got the full amount or just the money they paid to eBay.
Also, Pacific Link’s defense is that a key personnel resigned who holds their account resigned, thus the whole hullabaloo. But this is not an excuse, as a business it is their responsibility to ensure business continuity so as not to hamper their operation more so their service to their client. But still this is not yet an excuse, thus it is not a forgivable defense, 
Scams are really everywhere and we have to make sure that if we book something and if money is invloved, make sure it is trusted and genuine…
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AmorCielo Reply:
March 25th, 2012 at 12:06 pm
@MaDhares, true enough.
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Syaks, may scam din pala sa mga group buying sites. mas ok pa pala ang system ng Deal Grocer for example, kasi ang alam ko sa kanila, the money goes directly to them and they pay the merchant only after the promo has been availed of by the customers. so pag nagloko si merchant, mahahabol pa si Deal Grocer with respect to the money paid.
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AmorCielo Reply:
March 25th, 2012 at 12:55 pm
ito kasi initially sa eBay nagbayad, then my best friend was instructed to pay it dun sa Pacific…sana nga ganun katulad sa Deal Grocer.
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i never really trusted travel agencies and those websites giving discounted vouchers for trip to somewhere. mas prefer ko pang ako nalang mag book kasi we can always get the discount we want especially if kakilala naman yung owner ng hotel or something…. great share sis, i’ll let others know about this.
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AmorCielo Reply:
March 25th, 2012 at 1:43 pm
@miss-april, with this experience of my bestfriend..maghihintay na lang ako ng seatsale ng Cebu Pac at saka sariling arrange na lang nga sa accomodations ang mas maganda talaga
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Hmmm, Thanks for the tip my sister-in-law plans to visit boracay this coming May and it really helps.
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AmorCielo Reply:
March 25th, 2012 at 1:44 pm
Dont mention it sis…I wrote this blog so others may be warned
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They really have a very sweet deal..
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I know a lot of people are really aware with this and yet, they are still a victim with scams…We have to be always careful…
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we’re having the same nightmare with ebay kuponan our flight will be on apr 25 and we’re communication with them since feb 24 the date when we fully aid the deal we bought 5 vouchers for 10,880 each and now they no longer answer all their telephone and cel phone
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AmorCielo Reply:
March 27th, 2012 at 12:21 pm
Refund na lang daw sis kaya lang dun lang sa eBay payment those payments made under them lang ang marerefund. yung binayaran kay Pacific link directly hindi nila masasagot
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we’re having the same nightmare with ebay kuponan our flight will be on apr 25 and we’re communicating with them since feb 24 the date when we fully paid the deal we bought 5 vouchers for 10,880 each and now they no longer answer all their telephone and cel phones. im still in shock as of this time, mga walanghiya
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Ang sama naman ng mga tao na yan. Sana mahuli sila.
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AmorCielo Reply:
March 25th, 2012 at 1:44 pm
Totoo ka sis…hard earned money yun ng mga consumers…
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wow, thanks for sharing that! I always feel iffy to avail discounted stuff on the net. I just cannot trust them fully.
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AmorCielo Reply:
March 25th, 2012 at 1:45 pm
This promo is really a bad hit…I hope that regulating bodies can address this concern too
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yan ang hirap eh, mga scammers. kaya minsan nakaktakot mag bibili online. minsan pa walang blogs na nagpost or any site na scam kaya i really appreciate posts like this
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AmorCielo Reply:
March 27th, 2012 at 12:24 pm
Kaya dapat bago mag buy mag search din muna ng feedback sa Internet…..ang daming kawawa
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Hello.. I was wondrin di ko na masearch itong link na to http://promos.watimbox.com/wp-comments-post.php dyan kasi kami nagppost ng mga updates about s pacific link. Anyway i hope wala na silang maloko pang ibang tao.
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AmorCielo Reply:
March 27th, 2012 at 12:27 pm
Use this it is working http://promos.watimbox.com/
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my friend had a similar experience with the daily follow ups but eventually got the tickets and bookings…un nga lang hassle…
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AmorCielo Reply:
March 27th, 2012 at 12:29 pm
Lucky pa din si friend mo Ms. Yuuki, kasi yung iba until now hindi pa din na avail ang package nila…Hindi na macontact si Pacific Link
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I also recently had a scam. I own a rental condo in Hilton Head SC USA. Recently I received a reservation from a party in the UK. This was not unusual.
However, after I sent a contract, I received another email from the alleged renter. She stated that she had overpaid me and the check she sent was for both airfare and my rental, she asked me to return the overage when I received the check.
Well, I replied that I was employed by a major bank in the USA, and when I received her check I would send it to check if it was authentic to our anti money laundering unit.
needless to say, I never received the check or heard from the renter again.
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AmorCielo Reply:
March 27th, 2012 at 12:33 pm
I am sorry about what happened to you, thanks for sharing your experience – so that others may learn and be cautious
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oh my, we really need to be careful with these travel agencies :c
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I have the same experience as your friend. We’re 6 pax and our travel is scheduled on April 13-15, 2012 but then ebay called e that we can’t be booked in la carmela and we will be booked in alice in wonderland resort. I searched that resort and it’s disgusting to see those bad reviews about the resort. I called the agency and I’m so mad at them because we already paid the downpayment last september so they should’ve reserved us early as september. Now, I don’t received any updates from them. I don’t know what happen to our money.
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AmorCielo Reply:
March 27th, 2012 at 12:34 pm
Others who have commented here have similar experience like yours…I hope that it will be refunded.
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I’m starting to feel really nervous about this. My fault di muna ako nag basa or nab research ng mga feedback regarding about pacific link travel tour. Before kmu nagpa book nag confirm muna kami sa travel agent about sa date na gusto namin e book. Ok daw. And then after nagbayad ang hubby ko hindi ko na ma contact ang agent di sinasagot ang tawag ko. Hina hung pa yata yung phone,i tried to use a different number i wonder sinagot nung same travel agent. She sounded nervous. She even told me to wait dahil yung boss nya yung mag re reply sa email. So we’ll see next week. I regret talaga na ngapa book kmi!!
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I’m starting to feel really nervous about this. My fault di muna ako nag basa or nab research ng mga feedback regarding about pacific link travel tour. Before kmu nagpa book nag confirm muna kami sa travel agent about sa date na gusto namin e book. Ok daw. And then after nagbayad ang hubby ko hindi ko na ma contact ang agent di sinasagot ang tawag ko. Hina hung pa yata yung phone,i tried to use a different number i wonder sinagot nung same travel agent. She sounded nervous. She even told me to wait dahil yung boss nya yung mag re reply sa email. So we’ll see next week. I regret talaga na ngpa book kmi!!
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AmorCielo Reply:
March 27th, 2012 at 12:36 pm
Others who have commented here have similar experience like yours…I hope that it will be refunded.
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I guess there is no such thing as perfect now
Scam there and scams everywhere. Sorry to hear about that
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AmorCielo Reply:
March 24th, 2012 at 5:35 pm
@Herbert, as a blogger all I can do is to have it known to the public for reference
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The agency promised me today that they will send me the tickets this coming week and I told ebay kuponan about that but they aren’t trusting the agency anymore because of this conflict done by pacific link travel and tours.
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AmorCielo Reply:
March 24th, 2012 at 5:34 pm
I hope that unlike many others who failed to get their deal I hope that you can get yours, summer na at talaga naman peak season, I hope na magawan nila ng paraan
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sometimes, it really makes we wary ordering things online–especially about travel packages. im okay with online airline booking, but not tours and travels. i would still rather go to my local agent
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AmorCielo Reply:
March 27th, 2012 at 12:37 pm
Yup subok na din sa office ang airline seat sale…ang travel and tours minsan lang sila nag avail MISS pa haisttt
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This is scary.. I love buying things in group buying sites. And I will be more cautious this time. Thanks for sharing this.
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AmorCielo Reply:
March 27th, 2012 at 12:37 pm
I hope that others will really be warned with this post.
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@AmorCielo, tinakot ko din sila na irereport ko sila sa NBI. I hope makuha ko talaga yung tickets kasi kasama ko mga tita and cousins ko, super nakakahiya pag na-scam talaga kami. Nakakainis lang talaga yung agency kasi hindi nila sinasagot lagi yung calls ko
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AmorCielo Reply:
March 27th, 2012 at 12:40 pm
Hindi na nga daw na sumasagot sis
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I’ve availed of many deals since I first learned of it and though some of the merchant are not so accommodating as the others, the group buying site I’ve bought them would be cooperative always! I just feel bad that sa atin often nangyayari ang ganito…always in the Philippines
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AmorCielo Reply:
March 27th, 2012 at 12:41 pm
I hope that group buying sites will also screen those companies who would advertise to them.
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I am also a victim of these unscrupulous SCAMMERS. Same thing happened to us, purchased the vouchers then when we paid in full, we couldn’t contact Pacific link anymore. Now eBay kuponan promised to help us contact them. Last week they called to say we were booked at a different resort, Alice in Wonderland. We refused and demanded a refund.
Now this is the sad part…I received a call yesterday from a certain Calvin from eBay kuponan. He told me that Pacific link has already ran away from them and they cannot contact them anymore. They promised for a refund of the full amount we purchased. That should be fine with us, except that we bought additional 2 vouchers for my 2 girls ages 10 and 9, and extra plane fare for my 3 year old. We even paid extra 4,000 for an additional night since our travel date back to Manila falls on a holiday (May 1), and they said that they cannot book on holidays, so we decided to extend 1 more day. In short, these additional payments were paid in full to the Pacific link account, around 30,000 in total amount.
Now the problem is, this Calvin from eBay kuponan informed me that they CANNOT refund the money that we paid directly to Pacific link because according to them, they will only refund the amount coursed through eBay and not our “other” transactions with Pacific link. This made me sooo furious because, if not for them, I would not have made any transactions with Pacific link. I told them that it’s their fault for advertising UNTRUSTWORTHY clients, and they should be responsible in checking out the legitimacy of a client/company before offering it to eBay consumers. After all, they were the ones who said to transact with Pacific link and pay the rest of the amount with them.
When it appeared that this Calvin person cannot help me, I started demanding to talk to someone in authority. He passed on the phone to his “manager”, I didn’t catch her name though coz I was so emotional and frustrated at that point. Then she started saying the same things this Calvin person said (she was even worse in handling irate customers than Calvin) and even told me not to shout at her coz I am not the only one who’s stressed-out in this situation. I even got more furious with her because she was insisting that eBay also suffered in this situation, and that they don’t even know if they will have their jobs after all these… without even trying to understand my situation first. I told her that our frustrations does not only stem from losing the money, but also telling our kids (who are ALL excited to take this first plane trip and are already counting the days till our supposed trip) that OUR TRIP WILL BE CANCELLED because somebody ran away with our money! How do you make a 10, 9, and 3-year old kid understand that?? Apart from that, what about the VLs filed, the efforts we made like SAVING UP for this trip, making sure that we will have this vacation?!
I started demanding an address and contact person from this manager and said that we will personally go there with the media to expose them. She doesn’t want to give me the address and told me that I should just email them. I demanded several times for the address but she just remained silent until she just put the phone down on me. I tried calling back the number and they couldn’t be reached anymore, which led me to suspect that even eBay kuponan doesn’t have the intentions to give us a refund considering that they were really very unproffessional over the phone.
This SCAM has affected the lives of so many people. We should not stop just because eBay has already refunded our money. We should take actions NOW or else we are going to give these SCAMMERS more lead time to escape with our money.
Anyone who are in the same situation, we can agree to meet up so we can discuss the next steps. Please respond to this message ASAP so as not to waste precious time. The more we wait, the lesser is the chance that these people will get caught.
We hope for everyone’s cooperation.
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AmorCielo Reply:
March 27th, 2012 at 12:43 pm
I hope that you will all be able to refund your hard earned money.
May others who are affected by this scam contact you.
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joanne Reply:
March 27th, 2012 at 3:30 pm
i already called ghia of abs-cbn news desk, and she wanted to do an interview about this issue,pacific link told us to wait til tom para maibook kmi, hopefully magawa nila. you may e-mail me @ sweetjeca@yahoo.com, i bought 5 vouchers too
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bludger Reply:
March 28th, 2012 at 2:03 pm
My co-workers and I had a similar experience. Yung sa amin naman was a Bohol package which cost around 6K/pax. We were fully paid since January 2012, but when we tried to follow-up the confirmation of the flight and hotel, Pacific Link only gave us vague answers. Dumating sa point na hindi na sila sumasagot sa emails, texts and calls namin. Ang dami pa naman namin sa group, more than 15 people. We tried talking to ebay and they gave us a similar response – that they can refund only the amount that was paid to them and not the rest that was paid to Pacific Link.
If we’re going to organize a formal complaint regarding this, count me in. You can reach me at eruwen@hotmail.com.
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AmorCielo Reply:
March 29th, 2012 at 10:42 am
You can communicate with the other victims here who posted their woes here. Dapat yan iTulfo…at saka ifile ng formal complaint…may nakapag refund na sa eBay..
@venj leyco, yun din sabi sakin ng eBay that they can only refund the 2999 that I paid them. Anong gagawin natin? walang sumasagot sa pacific link. I’m afraid na di natin mairefund ang mga pera natin. this is my email, catzz_28@yahoo.com
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joanne Reply:
March 30th, 2012 at 11:17 pm
cathy, call ebay, nirefund nilasakin ung down payment plus yung full payment ko na dineposit ko sa account ng salbaheng iris maureen na yan, in fairness ebay refunded to us the total amount of 5 vouchers we paid, that’s 10,880 x 5 vouchersP54,400.00
di ko talaga tinigilan ang pacific sa kakafollow up ng booking namin, pero nung, naginquire ako sa la carmela, they told me na nobody from pacific link na nakikipag deal sa kanila, naisip ko talagang ubos na pera nila maybe nagamit na sa mga earlier batch na napalakad nila,ewan pati ebay galit ba galit sa knila , imagine pati promoter nila di na nila sinasagot, am just waiting for venj leyco until next week then we’ll ask call gia of abs-cbn to say yes na for the interview. 2 weeks ko na sinabi kay gia ang issue na ito pero hesitant paako nun to be interviewed kc nga im still holding my hope high that time, pero now sumuko na ako, what a sad experience, kahit pa nga narefund na ang binayad namin, grabe pa ring stress ang inabot namin,not to ention those sleepless nights at high long distance calls ko kina aptil sa ilo-ilo, well next time let’s be more careful especially sa mga travel deals… feel free to call me at 09273504942 if you need someone to discuss our sentiments.
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AmorCielo Reply:
April 4th, 2012 at 10:21 pm
It is nice to know na nakuha mo ang hard earned money mo sis, sana yung iba din
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Hindi lang yan dapat takutin. Kelangan erereport talaga yan. Hayss ang tao talaga. Thanks for sending out this warning. Ako minsan I trust group buying too much. *sigh* Things like these make anyone feel bad but they need to be exposed so we know what to do next time.
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What a headache it must have been for your friend dealing with Pacific Link.
Why did not she not report it to authorities? Sorry, just curious about that!
I’ll be SO upset and this would have been my first reaction because I despise people, who takes advantage of hard-working people planning a holiday with their hard earned money. They should be held responsible for the inconvenience your friend and her hubby suffered from.
Thanks for the warning, I’ll past it on to my friends to the Philippines. I’ve been in Boracay more than a decade ago, and very thankful that all arrangements went smoothly.
Kudos for your engagement on spreading the word!
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AmorCielo Reply:
March 27th, 2012 at 1:16 pm
From the looks of it nag cocomunicate na ang mga victims for their next action
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Awww. Kinakabahan nko. Ng purchase po kasi kmi ng boracay packages nila s metro deal last month. Fully paid n po siya. Tapos until now wla p silang sinesend smin kahit updates man lang. Tapos tntry kong twagan si ms. April from pacific link nun nkblik Nko sa pinas pero hndi siya nsgot. Kahit sa email wla.
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AmorCielo Reply:
March 27th, 2012 at 1:16 pm
Madami ng mga nag purchase ang nagcomment na din dito sis….sadly medyo negative ang feedback
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Bigla naman akong natakot dito, mahilig pa naman kami bumili ng deals…
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AmorCielo Reply:
March 27th, 2012 at 1:14 pm
Kaya nga sis parang Hits and Miss tuloy…
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Sabi ng pacificlink sakin kahapon, irerefund daw nila kahapon yung 4 pax na pina-add ko sa kanila, kung hindi daw aabot kahapon, ngayon daw idedeposit, pero wala akong na-receive, I called April, yung staff nila, sabi ba naman, nawala lang daw siya sa sarili kahapon kaya nya nasabi yun, within this week daw nila irerefund kasi wala pa daw manager nila. They’re so unprofessional to tell me na nawala lang siya sa sarili niya, nakakainis talaga! sobrang nagsisisi ako na nag-avail ako sa kanila and even sa eBay. Hindi man lang pukpukin ng eBay ang agency na kinuha nila.
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AmorCielo Reply:
March 29th, 2012 at 11:18 am
Natawa ako ng bongga sa kaengotan ni April .promise. ginagawa nilang tanga ang mga nabiktima nila
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@:venj leyco:
i already called ghia of abs-cbn news desk, and she wanted to do an interview about this issue,pacific link told us to wait til tom para maibook kmi, hopefully magawa nila. you may e-mail me @ sweetjeca@yahoo.com, i bought 5 vouchers too
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@amorcielo kaya nga po e. mukhang sablay n nga po tlga. Tntwagan ko yun miss april hndi naman niya sinasgot. Tapos yun isang number n pnost nla s metrodeal tnwagan ko din. Ang sabi di dw sila yun s metrodeal. Di dw siya under ng pacific link. May idea ka po ba pano mhahabol yun? Pg s metrodeal?
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AmorCielo Reply:
March 29th, 2012 at 11:19 am
YUng sa Paific Link sa metro Deal wala na iba na ang nag ads…mukhang pulled out na yung promo sa Metro Deal ng pacific Link
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I am one of the victim too of this boracay deal. Kuponan emailed me this afternoon that what they will refund is only the amount that correspond to 1 coupon. I paid more kasi isasama ko 2 kids and that amount i paid for 2 ay ako na lang daw mag refund sa pacific. Since im from bicol nakabook na ako ng plane tiket namin for 4 on the sched of boracay trip. But since d na matutuloy boracay what will i do in manila for 5 days? Pag pina open ko naman ticket namin ang dai ding charges grrrrr.
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Ako rin po ay biktima ng boracay scam. Please let me know po kung ano action ng group. Here is my contact detail jhieclutz@yahoo.com
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Thanks for the awareness. But Boracay is one of my favorite spot for vacation. I appreciate your post.
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count me in. im also one of their victims. our trip is supposedly on april 11-13. when i email them regarding the tickets they told me to that april is fully booked and we have to change the date na lang. how come that happened e september pa lang ngpabook na kme sa kanila.
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Cielo Reply:
April 7th, 2012 at 12:43 pm
Narefund na ng friend ko yung pera nya from ebay sis…hindi totoong fuly booked ive got a friend who asked la carmela and she was informed na hindi naman nagpabook si pacific
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Cathy Reply:
April 9th, 2012 at 11:10 pm
True sis! Nag-inquire din ako sa la carmela pero walang sinasabi yung sa reservations na fully booked na sila. Dahilan lang ng pacific link yun kasi wala na silang pera.
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venj leyco Reply:
April 17th, 2012 at 2:15 pm
pls post ur email add so we can communicate with you. thanks.
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That’s a great package.. Love to take a vacation on Boracay this summer!
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Nakakainis ang eBay! Wala rin silang kwenta kagaya ng pacific link, March 26 pa ko nag-request ng refund tapos sabi within a week ko marereceive tapos sabi ngayon next week ko pa makukuha, naunahan pa sila ng pacific link mag-refund. haay wala talagang kwenta. perwisyo lang ang binigay nilang package! asar talaga!
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AmorCielo Reply:
April 4th, 2012 at 10:22 pm
may mga nakarefund na sis…kulitin mo after the long weekend
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tintin Reply:
April 10th, 2012 at 11:39 am
narefund ko ung pera ko kinabukasan after ko sila kulitin. kulitin mo lng tlga sila.
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Cathy Reply:
April 16th, 2012 at 8:50 pm
Buti ka pa narefund mo na. Ako until now wala pa rin kahit lagi ko silang ini-email.
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tintin Reply:
April 17th, 2012 at 8:02 am
call them.
We also have a reservation with them to Bohol, for this coming Arpil 14-16. But no confirmation after paying the entire fee.
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hi joanne, it was nice talkin to you on the phone the last time
we haven’t received any refund from pacific link nor from ebay kuponn yet…not a single centavo! they keep on telling us that they will refund, but both parties keep postponing. i feel they are just prolonging this and our patience have run out. we have decided to file a formal complaint to NBI against iris maureen pamonag and also the management of ebay kuponan. pls ask ghia of abs-cbn to contact me thru 9576781. i am willing to be interviewed this week.
to all the victims out there, we have the social responsibility to report scammers like pacific link so they will be prevented from deceiving other people. if you are willing to cooperate, pls contact me at 9576781. we will take appropriate actions within the week.
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edz Reply:
April 27th, 2012 at 10:10 am
Hi i’m also a victim of this scam. We have both same situation, i have booking with them on May 4 but until now they didn’t give me any ticket or confirmation. I’ve emailed them but they didn’t answer my email. I know thru the help of all of the victim we can resolve this BIG PROBLEM they brought to us.
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i think its better to go in the main office to inquire just to make it sure..
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Hi venj! I replied on your email yesterday, I also attached those pictures of iris maureen pamonag. I’m hoping we could spread this anomaly in media. I’m also willing for an interview. I’m from Calamba city in Laguna.
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Hi Venj.. kinakabahan naku sa mga nabasa ko.. Binili ko ung deal last August 2011. At wala pakung nababasang mga negative comments about sa pacific link.. So akala ko ok ang deal.. Bago ako mag full payment todo reply cla sakin everytime may inquiry ako trough email. Last reply nila sakin last tuesday, April 17, so nag email back ako then wala ng reply..
kinakabahan ako baka maparehas ako sa mga experience nyo.. Travel namin sa May 10 pa.. Pero xempre dapat ngaun plng ok na ang tickets namin and for hotel voucher..
hoping n mag reply cla sakin by tomrrw..
If in case willing din ako makiisa sainyo..
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Hi guys let me know kung anu ng ngyayayare. im willing to comment regarding this as well. i directed my downpay and balance sa PL di rin kami naka alis and we want a refund.
contact me 09151267277 thanks
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this is their number now.. 09155963860 kakareply lang saken sabi ko kasi magbabayad na ako.. buti na lang nakita ko yung blog na ito. salamat sa gumawa nito.
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AmorCielo Reply:
May 9th, 2012 at 10:36 am
So nag ooperate pa din pala sila..peeps na may concern sa Pacific please take note of their new contact number.
@emeytch – may promo na naman ba sila sa mga groupon sites?
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emeytch Reply:
May 9th, 2012 at 2:05 pm
kaemail ko sila ngayon kasi i’m planning to pay na para sa Bohol package namin next month.
ito ang email add: pacificlinktravel@gmail.com
Ang latest enmail ko sa kanila ay magbabayad na ako ngayon, i asked them kung saang account ko pwede ko ihulog yung payment ko.
Yung nagreply sila, nagtaka lang ako kung bakit sa pangalan ng tao (ACCOUNT NAME: Iris Maureen Pamonag) nakapangalan yung account at hindi sa mismong agency/company nila. Para saken hindi safe yun. So hinanap ko yung website nila para makita yung contacts nila at makausap. Nung naghahanap ako tumambad saken itong blog na ito.
Nagreply ulit saken sa email si pacificlink at pinafollow up yung payment ko. Ang ginawa ko, tinanong ko yung contact no. nila para makausap sila. Siguro kaya binigay nila dahil sa alam nilang magbabayad na ako.
Pero kapag nagemail ka sa kanila at nagtanong ng mga latest promos nila, walang reply.
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grabe nagooparate pa din ang PACIFICLINK!sobrang dami ng reklamo sa kanila dipa din cla napapasara.di nila ibinalik pera ko.
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For those who have been scammed of their money by availing of the Boracay package worth P5690 per pax via Metrodeal or elsewhere, please let’s try to work together to get these people who scam customers to pay legally. I wrote Metrodeal.com management why they allowed to promote a deal by Pacific Link Travel Tours under their website that basically stole money from hundreds of customers who were just looking for a good deal on a great vacation package. They were very apologetic about the disservice as they weren’t aware that people didn’t get what they paid for and multiple complaints were voiced out basically ruining their good standing and reputation. They promised to assist in resolving this so please guys write to them at support@metrodeal.com so they could realize how many customers were fooled under their website. They are gonna try to get some leads and info, trace the telephone number that the agency used to communicate with their “victims”.
Come out with any info like your email communication with a certain April or Joy, transactions from your wire transfers to 3 bank accounts of a certain Iris Maureen Pamonag, text messages etc. I still have the certificate of this Iris character that shows she has a legal business that is based in Iloilo City at Gaisano Mall.
I have contacted the NBI inquiring on how to file a legal complaint regarding the scam. I will stop at nothing until I get my money back and put these peole to jail so they could never ever mess with honest people’s hard earned money. I will start researching also on how to get this case to a television news or a probe so they can be exposed of this illegal stuff. Please, let’s do this guys. The more people who complain will make this case more legitimate.
From a concerned and disgusted
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For those who have been scammed of their money by availing of the Boracay package worth P5690 per pax via Metrodeal or elsewhere, please let’s try to work together to get these people who scam customers to pay legally. I wrote Metrodeal.com management why they allowed to promote a deal by Pacific Link Travel Tours under their website that basically stole money from hundreds of customers who were just looking for a good deal on a great vacation package. They were very apologetic about the disservice as they weren’t aware that people didn’t get what they paid for and multiple complaints were voiced out basically ruining their good standing and reputation. They promised to assist in resolving this so please guys write to them at support@metrodeal.com so they could realize how many customers were fooled under their website. They are gonna try to get some leads and info, trace the telephone number that the agency used to communicate with their “victims”.
Come out with any info like your email communication with a certain April or Joy, transactions from your wire transfers to 3 bank accounts of a certain Iris Maureen Pamonag, text messages etc. I still have the certificate of this Iris character that shows she has a legal business that is based in Iloilo City at Gaisano Mall.
I have contacted the NBI inquiring on how to file a legal complaint regarding the scam. I will stop at nothing until I get my money back and put these peole to jail so they could never ever mess with honest people’s hard earned money. I will start researching also on how to get this case to a television news or a probe so they can be exposed of this illegal stuff. Please, let’s do this guys. The more people who complain will make this case more legitimate.
From a concerned and disgusted customer.
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pamela Reply:
May 16th, 2012 at 8:06 am
hi if u can tell me what we can we do with this i am willing to be part of this.. my husband and i work on the ship and we worked for the money that we used to purchased that boracay trip.. i wanna teach them a lesson.. if u can report it to isumbong mo kay tulfo.. email is isumbongmokaytulfo@yahoo.com.. we are only going home in the philippines on the 26th of may this year so i can’t do anything about this right now…
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I am a victim of this scam too. I want to help. I have copy of their emails to me, unfortunately their promise about the travel did not happen
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i also bought 3 vouchers, the two vouchers were refunded full through ebay. however, the 3rd voucher, i bought straight from pacificlink. I was told to deposit to Iris Maureen Pamonag account.That was Feb 8 when i deposited full payment and travel dates was apr 11-13. It did not push through, fully booked daw si La carmela. travel dates was moved to May 16-18. It’s May 14 now, still no e-ticket and hotel accom sent to me. I called up La Carmela to confirm if there’s a reservation under my name, NONE. The sad part aside from the 3rd voucher that i paid directly to pacificlink, i also bought vouchers for the promos offered by other establishments in Bora.Like the Zorb promo and the dinner promo in Guillys.
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@DisgustedCustomer, I can help. I kept all the email exchanges with pacificlink.
you may contact me at meng.mendoza@yahoo.com
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we are also victims,i guess.coz until now i cant contact them.they’re suppose to give me our return flight info.i also checked our booking at alice in wonderland hotel.according to them we are not booked and that they dont accept vouchers from pacificlink anymore.count me in.
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buti pa nga yung mga nag-purchase sa ebay kahit papano naka-refund sila. pano naman yung mga nag-purchase sa metrodeal,di na mare-refund unless magrequest for refund within 5 days from the day it was purchased.so unfair. di birong amount of money. lagot ako sa mga office mates ko. ako pa naman ang nag-purchase at nagpa-book sa metrodeal at pacificlink. and i think metrodeal can do away with it because of the contract posted in their website. how can they (metrodeal) possibly help in refunding our hard-earned money?
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hello, di ko akalain n ganito pala.. i waited for so long for their answer but i did not get any good answer from them (from the travel agency).. i paid for 5 people and i sent email to metro deal asking for refund, if i will not get the money e i am planning to send this to isumbong mo kay tulfo.. the email address is isumbongmokaytulfo@yahoo.com. guys we have to work together for this and fight for our rights..it’s not about the money it’s about our right as an individual…
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Vicky Reply:
June 9th, 2012 at 7:23 am
hi, pamela. sa metrodeal din ako nag-purchase for five people din. di na rin kami nireply. nag-email din ako sa metrodeal several times pero puro canned messages lang, no real help whatsoever. pls update me kung ano na nangyari sa sumbong mo kay tilfo. thanks.
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Here is the video of Saksi about this scam. http://www.youtube.com/watch?v=0KdJMbo-aaY&list=UUqYw-CTd1dU2yGI71sEyqNw&index=4&feature=plpp_video
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AmorCielo Reply:
May 21st, 2012 at 4:26 pm
Thanks for sharing, although I hope that there will be an entrapment operation since from the last I heard from someone who commented here, nag ooperate pa din sila under different name
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Thanks guys for the response. Ms. Pamela, thanks for the email of Mon Tulfo. This is a very useful medium to voice out our concerns. I will write him my complaint and hopefully others will too. The more “victims”coming out the better our chances of being heard. I tried writing the “contact us” portion of Manila Bulletin, Philippine Star, and Inquirer but I haven’t heard from them.
It’s nice to know Ebay took responsibility for the refund of their disgruntled customers. I only hope Metrodeal will do the same thing too. It’s amazing how brazen these people can be to scam customers in broad day light. This is not a petty theft anymore, this is millions of pesos, this is theft of the highest degree that needs to be stopped and the put the people behind jail to rot.
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This is a link of PACIFIC LINK TRAVEL TOURS on the news.
http://www.youtube.com/watch?v=0KdJMbo-aaY&list=UUqYw-CTd1dU2yGI71sEyqNw&index=4&feature=plpp_video
Kailangan nabuwag na ito at mabulok sa kulungan ang mga magananakaw na ito.
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ang hubby ko po ay isa sa mga contact person ng pcific link based sa boracay.sumusundo at naghahatid ng guests sa resorts.sya yong contact ng pacific link na magbayad muna ng transportations at accomodations ng guests. nuong una maayos pa ang mga transactions nla.binabayaran sya tru palawan pawnshop pera padala.but later this month of may, hindi n sila makontak tru landline or cellphone.
ngaun lng nmin ito nbasa ng esearch nmin ung web ng pacific link. marmi n pla clang nloko..at isa n pla sya dun sa mga nloko ng pacific link.. hard earned money nmin un pra sna sa enrolment ng 3 college nmin..
sna mbigyan nman ng pansin ang mga hinaing nmin at pti n rin ng mga niloko ng travel agency na ito.., sna man lng mdakip at mbigyan ng kaukulang kapurusahan ang mga ito..
ito ung mga contact number nila sa ilo2. tinatawagan nmin,ngrring pero wlang sumasagot…sna mkatulong ito.. 09275732287 at (033)508-2550
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ako po ay isa sa mga contact person ng pcific link based sa boracay. ako ang tga sundo at hatid ng guests sa mga resorts.noong una maayos pa ang deals nmain, pnapadala tru palawan pawnshop pera padala ang payments nila sa akin but later this month of may, ang 12,550 na supposed to be babayaran nila sa akin na gnmit sa accomodations at transportations ng guests ay hind na nla naipadala. i tried to call them tru landline and cp pero hindi n nla sinasagot..ito ung number nila 09275732287/(033) 508-2550… nagrring pero wlang sumasagot.
hard earned money nmin un n intended sa enrolment ng 3 college children nmin..
sna mgawan ng paraan n mabawi at mabigyan ng kaukulang kaparusahan ang taga pacific link ilo2…
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AmorCielo Reply:
May 26th, 2012 at 10:46 am
Hi Paterson, this is so sad to hear na even kayong mga supplier ni Pacific ay naloko…sana talaga ay mapanagutan nila ito sa batas
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same here!!!! i purchased thru ebay kuponan.panu po kayo naka pag refund?? i called ebay before try ko lang daw contakin ang pacific link.do i need to file a dispute?tnx
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kung me bago pong updates/developments, paki inform din po ako.heres my email add naoj_santiago@yahoo.com. tnx
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wala na po bang balita about Pacific Link? kay Iris Maureen Pamonag may balita po ba kayo?
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AmorCielo Reply:
July 4th, 2012 at 9:06 am
OO nga po pala paupdate naman po sa mga navictimize. Sana po napursue nyo ito para wala ng mabiktima
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guys, ngayon ko lang nabasa ito. Nag-avail kami ng 3 vouchers nito at gusto na naming magpareserve ng flight and accomodation. pero kahit isa sa contact numbers nila, cannot be reached! At ito pa! sa print out namin until December 20 pa valid ang vouchers! pero sa metrodeal account ko biglang naging June 25! Hindi talaga tama ito! Please.. ano mai-a-advice niyo sakin! Thanks
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Guys, any updates on Pacificlink? may mga nakapag-refund na ba sa inyo sa mga nag-purchase via metrodeal. nanghihinayang ako sa mga pera namin. Sana maibalik yun sa amin.
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ngayon ko lang nabasa tong blog na to. matagal na pala ang scam ng pacific link, nakabili din ako ng vouchers from metrodeal. may updates na ba? sa mga nakabili din sa metrodeal ano ng nangyari? lahat ng contactnumbers ng pacific link ay di matawagan. nakakapanghinayang naman yung vouchers na yun. please someone reply para maadvisan ako kung anong gagawin. thanks. pa email na lang din po sa makakahelp sakin. cpgabarca@gmail.com
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